Místo práce: Veľká Británie, UKD7
Typ pracovní smlouvy: na dobu určitou, plný úvazek
Požadované vzdělání:
Nabízený plat: 15,035.00 GBP / ročně
Počet míst: 1
pracovní oblast
Úředníci ve službách a obchodě
Pracovníci poskytující různé informace
Recepční
NÁPLŇ PRÁCE:
Your responsibilities: *The handling of complex claims and complaints via written correspondence and over the phone. *Providing professional, accomplished communication to a wide range of customers, including VIPs. *Investigating claims background and devising suitable solutions with a high customer focus. Your profile: *Have excellent communications skills with particular emphasis on written correspondence. *Speak French with a fluent/proficient level in addition to English and enjoy working on a multi-national team. *Have excellent PC skills and good working knowledge of all MS applications *Ideally have previous working experience in the travel and tourism industry, in a customer care environment. *Consider it a challenge to positively influence long-term customer satisfaction in your daily work. *Work independently and in a structured way and are able to take decisions based on your own research findings. *Must have experience of working to targets/deadlines *Are Flexible with regards to working hours, motivated and goal-driven and take on responsibility for your work. Hours of work: 37.50 hours per week Monday to Saturday 8am to 9pm Applicants must be fluent in French and English And have proven experience in a similar role This is an on-going temporary position with the possibility of becoming permanent
Pracovní doba:
Požadavky
source: https://www.ec.europa.eu/eures
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