Anmeldung Registrierung + Neues Stellenangebot

Arbeitsort: Polen, POLSKA
Vertragsart: Vollzeit

Benötigte Ausbildung:
Angebotener Lohn: keine Angaben
Anzahl der Arbeitsplätze: 1

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Aufgabenbereich:

FRANCAIS ACN is the largest direct selling company of services in the world. ACN is present in North America, Europe and Asia-Pacific, offering consumer telecommunication services, such as Mobile, Fixed telephony, Dual- and Triple-Play services)  under its own brand , and other essential subscription services to residential households like energy and home security. Our products and services are sold through a network of independent representatives in Europe and we focus on consumers and (small) business. ACN manages its European business from its European Headquarters in Amsterdam, Netherlands, and operational offices in Åmål, Sweden, and Wroclaw, Poland. Working at ACN Europe means working in a dynamic and very international environment. At present, over 400 employees with over 30 different nationalities are working in our European offices. Our professionals work in the field of Customer Service, Finance, Product Management, IT, Marketing and HR. ACN is a privately owned company and has its global headquarters in the United States. To further strengthen our team, we are looking for a Customer Care Representative (h/f) with Dutch.Workplace: WROCAW, POLANDRegion Name: dolnolskie - Lower SilesiaReference Number: CCR/NL/06/2015 Responsibilities:-Handling queries from customers and/or representatives, solve these queries directly or escalate to the appropriate department within a set procedure, to maintain customer satisfaction.-Registration of all contacts in the computer system to build customer history-Attend training sessions to be informed about new procedures, products, services and keep up to date to ensure quality of service when dealing with customers.-Highlight unusual situations fast and address to management for follow-up as necessary.-Provide help and assistance to colleagues as needed as well as supporting other departments when needed.-Assist in various projects on an ad hoc basis-Effectively communicate with other departments regarding customer queries/escalations Requirements:-Fluent Dutch and communicative knowledge of English-Effective and efficient communication skills-Professional telephone etiquette-Customer service orientation-Highly developed computer literacy skills-Excellent team working skills-High level of self-motivation to constantly improve personal performance-Previous experience in a customer services environment is an advantage Offer:A stable full-time jobFull on the job trainingPrivate medical careMultisport card/MultiBiletTeam eventsInternal soft skills trainingsNice and friendly atmosphereOpportunity to work in a multicultural environmentAdditional days off for years of serviceInterested?Send your CV to our email: Wroclaw.Jobs@acneuro.com Please add the following sentence:  I Il hereby agree to process my personal data included in my job application due to recruitment process conducted by ACN located in Wroclaw, Poland (according to Law on Personal Data Protection from 29 August 1997 (Dziennik Ustaw No.133, item 883) Attention ! Il n est pas nécessaire de prendre contact avec Actiris pour cette offre d emploi. NEDERLANDS ACN is the largest direct selling company of services in the world. ACN is present in North America, Europe and Asia-Pa

Arbeitszeit:

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source: https://www.ec.europa.eu/eures

  
     


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