Arbeitsort: Vereinigtes Königreich, SCOTLAND
Vertragsart: befristet Arbeitsplatz, Vollzeit

Benötigte Ausbildung:
Angebotener Lohn: 8.00 GBP / jährlich
Anzahl der Arbeitsplätze: 1

Berufsfeld

Büroangestellte mit Kundenkontakt
   Kundeninformationsangestellte
        Empfangsbürokräfte und Auskunftspersonal

Aufgabenbereich:

Customer Tele-relations Advisor Hays are delighted to be working in partnership with one of the UK s leading Financial Services organisations. This is a brilliant opportunity if you enjoy working within a service driven environment, with a company that has a genuine drive to be the best in class for its customers, maintaining their brand values of simple, personal and fair. Salary: £7.85 an hour plus holiday pay. (25 days + 8 bank holidays) Location: Glasgow, St Vincent Street Hours - 35 hours per week; shifts between 7.00am to 9.00pm Mon - Fri & 8.00am to 4.00pm Sat (weekend shift will likely be 3 out of 5) Start Date - 26th October and 23rd November 2015 Key accountabilities: * Being the primary contact for both new and existing customers, securing appointments for the various current accounts, savings accounts and mortgage products. * Handling calls effectively using the system to manage inbound and outbound calls, whilst delivering an excellent quality of service. * Taking ownership of queries and follow complaints/issues through where appropriate to deliver a positive customer experience. Personal competencies: * Professional and enthusiastic with a positive attitude * Accuracy * Excellent computer and communication skills * Passionate about delivering an exceptional level of customer service * Contribute to building an effective and cohesive team * Able to use your initiative in a busy, working environment Skills required: *Excellent Customer Service *Commit to flexible working hours *Excellent listening skills *A good level of numeracy and computer literacy Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Arbeitszeit:

  • Ohne Arbeitszeitbestimmung

Anforderungen




source: https://www.ec.europa.eu/eures

  
     


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