Arbeitsort: Vereinigtes Königreich, West Yorkshire
Vertragsart: Vollzeit

Benötigte Ausbildung:
Angebotener Lohn: 7.00 GBP / pro Stunde
Anzahl der Arbeitsplätze: 1

Berufsfeld

Sonstige Hilfsarbeiter
   Transport- und Frachtarbeiter
        Frachtarbeiter

Aufgabenbereich:

Poundworld Supervisor Job Description Department Retail – Shop floor Reports to Store Manager Salary Variable dependent upon store. Company Overview & Aim A family owned company, Poundworld is one of the UK’s leading discount retailers.The Yorkshire-based company was launched in 2004 after rebranding from Everything’s a £1 and now has over 280 stores nationwide. The core aim of the business is to offer a value alternative to other high-street retailers coupled with a modern and fresh shopping experience. With massive savings on leading brands such as Cadbury’s, Coca Cola and Johnson’s, Poundworld offers over 5,000 products for the purse friendly price of £1. The vast range includes household essentials, cleaning, toiletries and groceries, making it ideal for local shoppers looking to cut the cost of their everyday shop Job Overview Key Responsibilities: * Ensure excellent customer service is provided * To ensure till transactions are processed quickly and accurately and colleagues are rotated accordingly * To ensure stock is replenished as required * Check for fraudulent transactions * Check credit card transactions have been authorised appropriately * Manage resource on tills to ensure till queues are minimised * Ensure stock rotation takes place * Report any discrepancies * Manage daily rota * Deputise for Assistant Manager as and when required * Undertake store security * First line management and resolution of customer complaints – authorise refunds where appropriate * Open and close store * Undertake Health and Safety duties – including colleague areas * Manage colleague breaks * Deal with colleague lateness and absence informally Warehouse * Check deliveries with driver and sign for these * Count up products and store in relevant sections * Upload relevant information onto systems to confirm delivery and damages * Ensure waste/packaging is managed and disposed of correctly Need to know: * Cash Experience * Experience of working in a retail environment * People Management experience is desirable Essential qualities: * Strong customer service skills * Able to deal with irate customers in a calm and professional manner * Creative – able to come up with solutions to day to day operational issues * Strong Planner and well organised * Able to work effectively in a reactive environment/ think on feet * Flexible * Strong verbal communication skills * Enjoy working with people * Resilient * Confidence to deal with colleague issues * Team player * Approachable * Polite * Empathetic and sympathetic when dealing with colleague issues

Arbeitszeit:

  • Ohne Arbeitszeitbestimmung

Anforderungen




source: https://www.ec.europa.eu/eures

  
     


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