Miejsce pracy: Anglia, Cumbria
Rodzaj umowy o pracę: na czas nieokreślony, pełny etat
Wymagane wykształcenie:
Oferowana płaca: 19,000.00 GBP / rocznie
Liczba miejsc: 1
branża
Przedstawiciele władz publicznych, wyżsi urzędnicy, zawodowi działacze
Wyżsi urzędnicy rządowi
ZAKRES PRACY:
Customer Service Advisor (B2B Inbound and Outbound) job in Old Trafford Customer Service / Customer Support / Client Service / Client Support / Administration / Financial Services / Financial Advice / Finance Provide the first point of contact for existing customers service enquiries, and support for campaigns aimed to establish or maintain the company s relationship with customers Call handling; answer inbound telephone calls and make call back requests in line with agreed service standards Making outbound calls to lapsed clients First point of contact for customer enquiries Dealing with referrals; identify customer requirements and make referrals to the most appropriate business areas in line with agreed rule set; achieve lead referral volumes and quality. Adhere to company procedures at all times to ensure that regulatory requirements and company policies are maintained. To administer customer queries effectively & maintain accurate records in line with company standards Working various shifts between 9am - 8pm Monday to Friday (no weekends) To apply:Forward your CV following the apply link in either Word or PDF format Please Note:due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advert. Interested in receiving alerts for new Permanent and Temporary vacancies together with news and updates from Connections? We now have a personalised Job Alert service available please visit our website to sign up. You can also receive information about us including all our current vacancies, blogs and news via social media sites including Facebook; Twitter and LinkedIn.
Czas pracy:
- Bez określenia czasu pracy
Wymagania
source: https://www.ec.europa.eu/eures
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