Miejsce pracy: Anglia, Surrey, East and West Sussex
Rodzaj umowy o pracę: na czas nieokreślony, pełny etat

Wymagane wykształcenie:
Oferowana płaca: 17,000.00 GBP / rocznie
Liczba miejsc: 1

branża

Pracownicy obrotu pieniężnego i obsługi klientów
   Informatorzy, pracownicy biur podróży, recepcjoniści i telefoniści
        Pracownicy biur podróży i pokrewni

ZAKRES PRACY:

Currently recruiting for a Travel Consultant to work in a Call Centre environment, you will be booking customer s holidays to Short-haul, Long-haul destinations. Mainly booking tailor made itineraries and package holidays; you will use your sales experience to convert sales leads gained from the website and online and offline advertising. Travel Consultant Duties: *Arranging all aspects of a customers holidays requirements to include flights, hotels, packages, and ancillaries. *Selling travel products to meet commercial targets whilst building customer interests in all the services and products offered, whilst meeting all requirements of the customer. *To provide excellent customer service at all times inline with the standard and guidelines and enhance the customer experience. *Have the ability to comprehend, capture, as well as interpret customer information, ensuring you take ownership of the full customer journey experience by following through with all commitments. *Deliver sales, service and productivity targets in line with the guidelines set by the productivity department *Dealing with customer complaints and difficult situations appropriately e.g. flight delays. Experience needed for Travel Consultant position: *Possess excellent verbal communication skills, correct and accurate typing, and the ability to create grammatically correct responses without any spelling errors. *Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others as well as welcoming feedback, contributing to building team spirit, and be proud of the service you provide *Competent computer knowledge and technological skills with the ability to use internet search tools and browsers. Ability to adapt to using in house systems. *Must be able to treat people with respect under all circumstances, Ability and patience to adapt to change, meet the changing demands of the work environment. *Well organised and able to prioritise workload in a busy fast paced working environment. INTERESTED: Apply with your CV today! For more information please call Kelsey at Travel Trade Recruitment or click the "Apply" button below.

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Wymagania




source: https://www.ec.europa.eu/eures

  
     


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