Miejsce pracy: Anglia, UKD7
Rodzaj umowy o pracę: na czas określony, pełny etat

Wymagane wykształcenie:
Oferowana płaca: 15,035.00 GBP / rocznie
Liczba miejsc: 1

branża

Pracownicy obrotu pieniężnego i obsługi klientów
   Informatorzy, pracownicy biur podróży, recepcjoniści i telefoniści
        Recepcjoniści i rejestratorzy

ZAKRES PRACY:

Your responsibilities: *The handling of complex claims and complaints via written correspondence and over the phone. *Providing professional, accomplished communication to a wide range of customers, including VIPs. *Investigating claims background and devising suitable solutions with a high customer focus. Your profile: *Have excellent communications skills with particular emphasis on written correspondence. *Speak French with a fluent/proficient level in addition to English and enjoy working on a multi-national team. *Have excellent PC skills and good working knowledge of all MS applications *Ideally have previous working experience in the travel and tourism industry, in a customer care environment. *Consider it a challenge to positively influence long-term customer satisfaction in your daily work. *Work independently and in a structured way and are able to take decisions based on your own research findings. *Must have experience of working to targets/deadlines *Are Flexible with regards to working hours, motivated and goal-driven and take on responsibility for your work. Hours of work: 37.50 hours per week Monday to Saturday 8am to 9pm Applicants must be fluent in French and English And have proven experience in a similar role This is an on-going temporary position with the possibility of becoming permanent

Czas pracy:

  • Bez określenia czasu pracy

Wymagania




source: https://www.ec.europa.eu/eures

  
     


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