Miesto práce: Španielsko, Barcelona
Druh pracovnej zmluvy: Na dobu neurčitú, Plný úväzok
Požadované vzdelanie:
Ponúkaný plat: 1,328.00 EUR / mesačne
Počet miest: 4
pracovná oblasť
Úradníci v službách a obchode
Pracovníci poskytujúci informácie klientom
Pracovníci na recepciách
NÁPLŇ PRÁCE:
IN LINE WITH SELLBYTEL GROUP
- S CUSTOMER SERVICE PROJECT, WE ARE CURRENTLY DANISH NATIVE SPEAKERS TO BE PART OF AN EXCITING NEW TEAM, WORKING FOR THE LEADER IN THE TECHNOLOGICAL SECTOR. OUR SERVICE WILL BE RESPONSIBLE FOR RESOLVING CUSTOMER
- S REQUESTS, WHEN POSSIBLE, IN A SINGLE TELEPHONE CALL USING CUSTOMER
- S TROUBLESHOOTING PROTOCOLS: - PROVIDE WITH ACCURATE INFORMATION TO OUR CUSTOMER. - LOGGING AND FOLLOW UP OF CORRECT AND VALID ORDERS OR REQUESTS. - ENSURING THE HIGHEST LEVEL OF CUSTOMER SATISFACTION SURVEYS SCORES - DELIVERY OF HIGH CALIBER CUSTOMER SERVICE ON POST-SALES REQUISITIONS (LOGISTICS, WARRANTIES, REFUNDS
- ) - CAPTURING OF ALL REQUIRED DATA ELEMENTS IN CRM AS REQUIRED BY CLIENT
- S TRAINING, POLICIES AND PROCEDURES. - EXCELLENT COMMUNICATION SKILLS IN A VARIETY OF CUSTOMER FACING SITUATIONS. - PREVIOUS EXPERIENCE IN SIMILAR POSITION IS A PLUS. SALARY: 15.938.40 € PER YEAR + 2400 € GROSS/YEAR IN BONUS CONTACT: HR_RECRUITERS@SELLBYTEL.ES REF. EURES.AS EMANUELE ZANCHI
Pracovný čas:
- Bez zadania pracovného času
Požiadavky
source: https://www.ec.europa.eu/eures
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