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Miesto práce: Veľká Británia, Northumberland and Tyne and Wear
Druh pracovnej zmluvy: na dobu neurčitú, plný úväzok

Požadované vzdelanie:
Ponúkaný plat: Neuvedené
Počet miest: 1

pracovná oblasť

Administratívni pracovníci
   Úradníci spracovávajúci čiselné údaje
        Účtovníci, právnici, umelci a spoločenské vedy

NÁPLŇ PRÁCE:

Commercial 4 U part of The 4 U Group are looking for a Direct Payments Monitoring Assistant to work within Morpeth, Northumberland. This position is temporary and is due to start 14th September for a 3 month contract with possible extension, you will be working 37 hours per week. Rate of pay is £8.41 per hour. If you are interested in this position then please apply now. MAIN PURPOSE OF JOB: To assist the Finance and Monitoring Officer (Direct Payments) in administering the Direct Payments Scheme. Ensuring payments to clients are correct, updating computer systems, assisting with the monitoring of client accounts and annual audits. Dealing with queries and requests for information. Corresponding with clients and liaising with other sections of the Directorate and external agencies. 1. Communication and Relationship Skills: The post holder will need to: • Communicate with a wide variety of people at all levels including internal and external (eg. service users, Contracts Officers, care providers, care managers) • Communicate with clients/families who are in stressful situations and will be required to use skills of tact and diplomacy • Liaise with clients, care managers, contracts officers, senior management, payroll agencies, financial agents, and legal services regarding the management of direct payments • Compose and type letters to service users regarding their Direct Payment • Be a team player and build effective relationships with colleagues. 2. Knowledge, Training and Experience: The post holder will require an extensive knowledge of the following:- • Legislation and the Trust`s Policy on the management of Direct Payments • Fairer Charging regulations and The Trust`s Policy on charging for home care services • The law and regulations with respect to payroll, personal taxation and insurance for employers • Knowledge and experience of The Trust`s administrative procedures and systems, including Word, Excel and Oracle computer systems. 3. Analytical and Judgemental Skills: The post holder will: • Assist in the analysis and interpretation of Direct Payments returns • Monitor client accounts to identify errors • Undertake payment calculations and make decisions regarding the correction of any payment errors (under/overpayments). 4. Planning and Organisational Skills: The post holder will: • Manage their own area of work and ensure that all deadlines are met • Assist the Finance & Monitoring Officer (Direct Payments) to ensure the team meet deadlines and that the section is covered at all times • Act as a point of contact for both internal and external queries relating to Direct Payments, liaising with other sections as necessary. 5. Physical Skills: • The post holder will need advanced keyboard skills as due to the workload and financial nature of the job, there is a requirement to work quickly and accurately in relation to data input and sending client payments. 6. Responsibility for Patient/Client Care: • The post holder will give advice and information to clients, their families and Care Management with respect to payments and client charges. 7. Responsibility for Policy and Service Development Implementation: • The post holder will implement policies and procedures in their own area of work and propose changes to working practice. 8. Responsibility for Financial and Physical Resources: The post holder will be responsible for: • Ensuring new Direct Payments are set up and issued promptly and accurately and all payments are made by set deadlines • Ensuring audit information is requested at the appropriate time • The collection of client refunds. 9. Responsibility for Human Resources: • The post holder will assist in maintaining their own and others health, safety and security • The post holder will be responsible for providing training to new members of staff. 10. Responsibility for Information Resources: The post holder will: • Assist with the monitoring of client accounts on a monthly basis • Input data into the relevant Direct Payment systems • Assist in developing monitoring systems • Be responsible for the scanning of all documents held in accordance with policies 11. Responsibility for Research and Development: • The post holder will complete where required, eg staff surveys. 12. Freedom to Act: The post holder will: • Organise their own work in order to meet deadlines • Work within policies and procedures set for the role and team • Refer to the Finance and Monitoring Officer (Direct Payments) for advice, where necessary. 13. Other Duties • This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with his/her manager • This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

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source: https://www.ec.europa.eu/eures

  
     


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