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Place of work: Spain, Barcelona
Type of job contract: for an indefinite period, full-time

Required education:
Offered salary: 1,328.00 EUR /
Number of positions: 4

Working area

Customer service staff
   Client information clerks
        Receptionists and information clerks

JOB DESCRIPTION:

IN LINE WITH SELLBYTEL GROUP?S CUSTOMER SERVICE PROJECT, WE ARE CURRENTLY FINNISH NATIVE SPEAKERS TO BE PART OF AN EXCITING NEW TEAM, WORKING FOR THE LEADER IN THE TECHNOLOGICAL SECTOR (COMPUTERS, MP3, TELECOMMUNICATION, ENTERTAINMENT). RESPONSIBILITIES: - PROVIDE WITH ACCURATE INFORMATION TO OUR CUSTOMER. - LOGGING AND FOLLOW UP OF CORRECT AND VALID ORDERS OR REQUESTS. - ENSURING THE HIGHEST LEVEL OF CUSTOMER SATISFACTION SURVEYS SCORES - DELIVERY OF HIGH CALIBER CUSTOMER SERVICE ON POST-SALES REQUISITIONS (LOGISTICS, WARRANTIES, REFUNDS?) - CAPTURING OF ALL REQUIRED DATA ELEMENTS IN CRM AS REQUIRED BY CLIENT?S TRAINING, POLICIES AND PROCEDURES. REQUIREMENTS: - FLUENT FINNISH - HIGH LEVEL OF ENGLISH. - EXCELLENT COMMUNICATION SKILLS IN A VARIETY OF CUSTOMER FACING SITUATIONS. WE OFFER: -OBRA Y SERVICIO FULL-TIME CONTRACT -SALARY: 15.938.40EURO PER YEAR + 2400EURO GROSS/YEAR IN BONUS APPLICATIONS: BY E-MAIL : HR_RECRUITERS@SELLBYTEL.ES CONTACT PERSON: EMANUELE ZANCHI REFERENCE: EURES.AS

Work hours:

  • Without entering work hours

Requirements




source: https://www.ec.europa.eu/eures

  
     


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