Place of work: Spain, Barcelona
Type of job contract: for an indefinite period, full-time
Required education:
Offered salary: 1,416.00 EUR /
Number of positions: 3
Working area
Customer service staff
Client information clerks
Receptionists and information clerks
JOB DESCRIPTION:
**DUTIES** ?MAINTAIN CLIENT RELATIONSHIPS THROUGH PRODUCT SUPPORT OVER THE PHONE. ?RESPOND TO INCOMING CALLS AND EMAIL FROM ENTERPRISE CLIENTS. ?MANAGE EFFECTIVELY ALL INCOMING INCIDENTS IN A CUSTOMER SERVICE ENVIRONMENT ?GATHER INFORMATION FROM CUSTOMERS, TROUBLESHOOT TECHNICAL AND ACCOUNT ISSUES **WE REQUIRE** ?HIGH LEVEL OF ENGLISH (WRITTEN AND ORAL) ?NATIVE LEVEL OF GERMAN ?TEAM PLAYER ?WILLINGNESS TO LEARN AND APPLY NEW TECHNOLOGIES ?ANALYTICAL SKILLS WITH DEMONSTRATED PROBLEM SOLVING ABILITY DESIRED ?ABILITY TO OPERATE IN HIGH PRESSURE SITUATIONS **LANGUAGES** - GERMAN NATIVE SPEAKER - EXCELLENT ENGLISH **WE OFFER** ?SALARY: 17.000€ GROSS/YEAR + UP TO 3.000€ GROSS/YEAR IN BONUS ?FULL TIME SHIFT: 39 HRS/WEEK, (ROTATING AND DEPENDING ON THE MARKET) FROM MONDAY TO SUNDAY, FROM 07.00AM-10.00PM ***APPLICATIONS*** BY E-MAIL : HR_RECRUITERS@SELLBYTEL.ES CONTACT PERSON: ALBERT MARTÍNEZ APPLICATIONS SHOULD INCLUDE THE REFERENCE: EURES.APPS
Work hours:
- Without entering work hours
Requirements
source: https://www.ec.europa.eu/eures
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