Place of work: United Kingdom, Lancashire
Type of job contract: for an indefinite period, full-time
Required education:
Offered salary: Not specified
Number of positions: 1
Working area
Customer service staff
Client information clerks
Receptionists and information clerks
JOB DESCRIPTION:
1 st /2 nd Line Support Engineer £18,000 - £25,000 per annum +Pension and other benefits 9AM-5:30PM Monday – Friday Bolton Based Are you a 1 st /2 nd Line Support Engineer providing support via email, phone and remote tools? If so then look no further as this is the role for you. My client is a growing managed services / IT services company. If you have a passion for IT and an understanding in any of the following then we need to talk now: · Windows XP/7 and Office 2007 · Windows Server 2003/2008 R2 | Active Directory · Exchange 2007 · VMware vSphere/vCenter 5.1 (ESX & ESXi) · Citrix XenApp – Basic Administration Purpose of Role for Helpdesk support Engineer are : As a member of the Support Services team, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. This position of the Helpdesk support Engineer requires strong communication skills, along with troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong inter-personal skills are required to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction. Key technical skills of the Technical Support Engineer / 1 st Line Support Engineer are: · Windows XP/7 and Office 2007 · Windows Server 2003/2008 R2 | Active Directory · Exchange 2007 £18,000 - £25,000 per annum +Pension and other benefits 9AM-5:30PM Monday – Friday This job was originally posted as www.totaljobs.com/JobSeeking/1st2nd-Line-Support-Engineer_job63483560.
Work hours:
- Without entering work hours
Requirements
source: https://www.ec.europa.eu/eures
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