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Place of work: United Kingdom, Inner London
Type of job contract: for a definite period, part-time

Required education:
Offered salary: 7.00 GBP / per hour
Number of positions: 1

JOB DESCRIPTION:

Job Description:     ·         Contacting customers to obtain their feedback regarding the level of services that the client provides to these customers. ·         Record the collected data on the computer ·         Where applicable translate the feedback into English. ·         Report to the Project Manager on the progress of the work and regarding any problems with the deadlines in order to ensure that the work is completed correctly and within a deadline date.   Please note that the full training will be given in relation to the work required.   The candidate must have:   ·         a good attention to detail ·         a professional approach ·         customer service experience ·         an excellent telephone manner ·         good knowledge of Microsoft Applications and the Internet (beneficial)   The candidate must be:   ·         Native level speaking in the required language ·         able to translate customer’s feedback into English ·         able to multitask ·         results and target orientated ·         self- motivated     MARKETii specialises and dedicates itself to helping companies improve customer satisfaction and service quality, leading to increased business performance. Over 15 years experience in customer satisfaction and service quality. MARKETii carry out research ranging from localised surveys to world-wide projects, operating in over 30 native languages across more than 90 countries. This is an exciting opportunity to become part of a world class customer service team within a rapidly developing organisation.

Work hours:

  • Without entering work hours

Requirements




source: https://www.ec.europa.eu/eures

  
     


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