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Place of work: United Kingdom, Surrey, East and West Sussex
Type of job contract: for an indefinite period, full-time

Required education:
Offered salary: 18,000.00 GBP / yearly
Number of positions: 1

Working area

Office staff
   Numerical clerks
        Accounting and bookkeeping clerks

JOB DESCRIPTION:

Title: Customer Support Assistant, Egham Salary:£18,000 per annum Hours: 35 hours per week on a rota basis; in which some weekends are involved therefore you must be flexible with working hours. An exciting opportunity to join a luxury brand within the Customer Service team based in their head office in Egham. The role heavily focuses on using email and telephones to respond to all customer queries, both pre and after sales. The Role: You will be required to provide written and verbal responses to a wide range of pre and after sales enquires, in a timely and efficient manner and ensure customer expectations are exceeded across all enquires. You will be dealing with incoming customer product returns and maintaining accurate stock movement reports to meet internal audit requirements. You will need to keep accurate records for all communication transactions and provide monthly reports on non stock associated enquires. You will be required to quickly interpret customer s needs to deliver a high standard of customer satisfaction. Who we re looking for: The successful candidate will have excellent communication skills, both written and verbal with a flexible approach towards problem solving. You will need to be customer focused; previous experience within a customer facing role would be advantageous. You will be goal oriented and achievement focused with excellent planning and organisational skills. You will have an excellent eye for detail and be able to work efficiently and accurately. An additional second language would be highly desirable but is not essential. Huntress Group does not discriminate on the grounds of protected characteristics as defined under the Equality Act and other relevant UK legislation. Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Work hours:

  • Without entering work hours

Requirements




source: https://www.ec.europa.eu/eures

  
     


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