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Place of work: United Kingdom, Surrey, East and West Sussex
Type of job contract: for an indefinite period, full-time

Required education:
Offered salary: Not specified
Number of positions: 1

JOB DESCRIPTION:

Service Delivery Manager (PRINCE II / PMBOK / ITIL / TUPE) Guildford Are you an experienced Service Delivery Manager (PRINCE II / PMBOK / ITIL / TUPE) who would like a new career in the fastest growing company in the UK? If so, don’t hesitate to apply for the following position. My FTSE 100 Client is seeking a talented, experienced and driven Service Delivery Manager (PRINCE II / PMBOK / ITIL / TUPE) to join their industry leading and award winning tech-firm. My Client is an award winner on a global scale for their achievements in operational and technology development, specialising in security and resilience by collecting and managing information to provide threat intelligence and consumer insight. They are globally recognised as one of the top cyber security firms in the world, winning awards on a global scale for their developments in Financial Crime Risk Prevention, Fraud Management and Customer Leadership, among many others. Service Delivery Manager (PRINCE II / PMBOK / ITIL / TUPE) You will be based in the company’s Guildford office, working on projects as a key member of the project management team supporting the project or programme manager with the introduction, transition or transformation of services. These may include Business Process Operations, IT Service, Hosting and Application Management. Responsibilities: Service Transition Planning and Scheduling, Customer Stakeholder / Service Provider Stakeholder Liaison and Management, Managing Service Design Implementation Resourcing: Responsibilities include commitment of appropriate resources to perform the transition and operate the service, Management of transition project risks, issues and dependencies, Finance and Commercial Management: Responsible for managing transition project budgetary control and setting up the financials and commercials for service operations, Process and Work Instruction Production: Responsible for the creation of processes and work instructions in accordance with the service design, Management of Technical Integration: Ensuring the technical delivery supports the needs of the client and service operations, Communications and Knowledge Transfer: Managing and delivering communications and knowledge transfer to the appropriate stakeholders. Managing change within an ITIL aligned environment Change Management: Setting up or working with service change management to assure and manage changes to operations throughout and as a result of service transition, Configuration Management: Setting up or working with service configuration management to ensure service configuration is updated and handed over, Management and coordination of service validation & testing activities: Essential requirements: You will have at least 5 years working with managed services, At least 3 years’ experience in the transition of products, Business Process operations and/or IT Service Management into live operations, You will be able to demonstrate a good understanding of the ITIL v3 service lifecycle and how service transition fits into it, You can demonstrate a working knowledge of service design principles You will have strong organisational skills and a proven Project Management track record in IT system delivery, You will have highly developed planning skills using MS Project You should be comfortable and confident working in a customer-facing environment. Desirable: ITIL V3 certification PRINCE II, PMBOK or MSP certification You will have current knowledge and experience of TUPE If you feel that you have the correct skills and experience required, and are keen to maximise your potential and career opportunities then please get in contact with me on the details below and I will get back to you shortly: Reference: *AMC*NMO/2307152 Location: Guildford Type: Permanent Salary: £40-55K Contact: Neil Mone Telephone: 020 7780 6706 Email: This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Delivery-Manager-PRINCE-II--PMBOK--ITIL--TUPE_job63480470.

Work hours:

  • Without entering work hours

Requirements




source: https://www.ec.europa.eu/eures

  
     


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